Brian focused on how firms can manage the client relationship more effectively by implementing appropriate technology and leveraging support staff to ensure that the client’s expectations are met.
One of the most common requests we get is for advice to help turn a practice warehousing plenty of legal talent into a thriving, efficient business.
Dave Smyth spoke to clients about the importance of brand development, particularly important as practices prepare to reinvent themselves and compete for new business in a changed professional climate.
David Rowe of Outsource offered his views on the state of the profession and where future growth is likely to come from.
The conclusion of the Seminar focused on how software can improve efficiencies and help increase billable hours for the practice.
Aine is one of Ireland’s leading business consultants. She spoke about business development in practical terms and outlined a 10-point action plan, the first being to change your mindset where solicitors must embrace a sales role.
David spoke about how firms could recruit and keep new clients. He discussed opportunities for maximising revenue from an existing client base and how to retain valuable client business.
Colin spoke about the key changes in the market and in particular about the introduction of a common proposal form and improvements to run-off cover, particularly for sole practitioners, and successor practice rule changes.
Anne presented her Blueprint Report which is a review of the legal profession in Ireland and a vision of the future for Irish law firms.